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Harris & Morris Refund Policy

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Thank you for shopping at Harris & Morris

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We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

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Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • To complete your return, we require an email confirmation to admin@harrisandmorris.co.uk.

  • Only regular priced items may be refunded, sale items cannot be refunded.

  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged and we must be notified immediately.

If you need to exchange it for the same item, send us an email at and send your item to: (Relevant Address).

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Exempt Goods

The following are exempt from refunds:

  • Gift cards

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

  • Any item that is returned more than 30 days after delivery.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

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If you are approved, then your refund will be processed, and a credit will automatically be applied to you by BACS within 14 Days

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Late or missing refunds

  • If you have not received a refund yet, first check your bank account again, it may take some time before your refund is officially posted.

  • If you have done all of this and you still have not received your refund yet, please contact us at admin@harrisandmorris.co.uk

 

Shipping

  • Please send it to the following Address - Unit 19 Integra, Bircholt Road, Maidstone ME15 9GQ United Kingdom

  • You will be responsible for paying for your own shipping costs for returning your item.

  • Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

  • We cannot guarantee that we will receive your returned item.

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